What sets our system apart?
Differentiating Features
In the ever-evolving landscape of AI solutions, evaluating the right one can be daunting. Yet, it’s often the smallest details that unlock the transformative results. To pave your way, we’ve curated a list of distinctive features that set us apart.
Delivery Variations
Depending on how services are delivered, customers can book appointments at physical locations, schedule phone calls and even online meetings soon.
Customisable Services
You can customise how clients can book each of the services by specifying prep and wrap-up times, bookable windows and minimal cancellation notices.
Flexible Schedules
Each service provider has a schedule that combines regular business hours with date-specific exceptions to accommodate special occasions or holidays.
Smooth Transitions
Our recurring schedules have an optional expiration date, which enables a smooth transition to another one without affecting bookings during the remaining time.
Built-in Calendar
We provide dedicated calendars accessible through mobile, tablet, and desktop devices in a central location, making it easy to see who does what and when.
User Access Rights
You can set different access rights for your team. Members have read-only access to information other than their own, and admins have complete control.
Multi-Account Access
Personal accounts can be linked with multiple businesses, enabling professionals to provide services for different companies without reauthenticating.
Workload Distribution
Our system automatically spreads the workload evenly across available service providers when customers don't express their preference for a particular one.
Multi-Website Integration
You can integrate the same customer service assistant on multiple websites and channel all the bookings into a single interface to improve efficiency.
Accurate Responses
Thanks to the knowledge graph fueled by the company's data, our client service assistant always returns the most current, reliable information.
Cost-efficiency
Our solution is more cost-efficient than large language models like ChatGPT and doesn't require providing API keys to access third-party services.
Partner Hub
Our recipe for success lies in cultivating partnerships between subject matter experts and augmenting them with the power of artificial intelligence.
How does our AI assistant work?
Converting Business Details into Conversations
Our system keeps track of business locations, resources, services, and schedules to generate the most current, reliable answers to common questions. It enables consumers to accomplish their goals during natural, real-time conversations.
FAQ
Customers have questions, and you know the answers but want to avoid answering them repeatedly. We provide a better way of delivering them in a snap.
Availability
We give consumers conversational access to an always up-to-date availability of your services to allow them to plan their affairs more effectively.
Booking
Whether it's a last-minute appointment or a planned one, we provide your clients with flexibility, convenience, and accessibility to book the services they need when needed.
Rescheduling
We allow customers in a rush to reschedule their appointments as effortlessly as possible to save time and improve their satisfaction with your business.
Cancellations
We enable your clients to cancel their appointments or services quickly and efficiently to increase the chances they come back in the future.
Reminders
We reduce the number of no-shows and increase the likelihood that your customers arrive at the right time and place by sending them reminders before each appointment.
Which industries benefit the most?
Service-Based Businesses
Our AI-powered customer service assistant excels for businesses relying on subject matter experts delivering services in person, either on-site or remotely.
- Healthcare and Wellness
- Encompasses medical clinics, dental practices, chiropractic clinics, fitness centres, spas, and mental health counselling services.
- Professional Services
- Includes businesses like law firms, accounting firms, and consulting agencies that provide specialised expertise and advice.
- Financial and Insurance Services
- Financial advisory services, insurance agencies, and tax preparation services fall under this category.
- Fitness and Beauty
- Hair salons, barber shops, beauty spas, personal training studios, massage therapy clinics, and nail salons fall under this sector.
- Coaching and Tutoring
- Includes coaching and tutoring services, DMV, music lessons, test preparation, and educational consultation services.
- Legal Services
- Beyond law firms, this category includes mediation, legal document preparation, arbitration and paralegal services.
What Are The Benefits?
Organic Growth Acceleration
Augmenting subject matter experts with an AI customer service assistant propels service-based businesses to unimaginable productivity and efficiency, making the outcomes of their work more meaningful, beneficial and satisfying.
Profit Margins
Embedding cutting-edge technology into everyday customer interactions helps increase profit margins by saving time and reducing costs.
Staff Skills
Enhancing subject matter experts with AI results in better customer service and creates all-around improvements, including job security and satisfaction.
Acquisition & Retention
Fast and precise responses save the time customers need to accomplish their goals, increasing the chances of acquiring new and retaining existing customers.
Customer Satisfaction
FAQ and simple tasks automation keeps the standards high and reduces the workload, letting you focus on things that matter most for customers' satisfaction.
Continuous Improvement
AI-powered interactions improve in the background to deliver better responses over time, helping you continuously grow your advantage in the competitive marketplace.
Future Readiness
With a constantly growing number of channels, the conversational revolution is happening faster than ever. You need to adapt if you don't want to be left behind.